Privacy Policy

Last updated: May 27, 2025

This Privacy Policy describes how MUYIlamps (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from muyilamps.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions and other information used for account security purposes.
• Customer support information including the information you choose to include in communications with us.

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include device information, browser details, network connection, IP address, and other interaction data.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers such as:

• Companies who support our Site and Services, such as Shopify.
• Payment processors who collect payment information (e.g., card details, billing address) to process your order.

How We Use Your Personal Information

• Providing Products and Services: To process payments, fulfill orders, send notifications, and manage your account.
• Marketing and Advertising: To send marketing messages and show relevant ads.
• Security and Fraud Prevention: To detect or investigate potential fraudulent or malicious activities.
• Communicating with You: To provide support and improve our services.

Cookies

We use Cookies to power and improve our Site and Services, run analytics, and personalize user experiences. You may control or disable Cookies via your browser settings, but this may affect functionality.

How We Disclose Personal Information

We may disclose your personal information in the following cases:

• To vendors or service providers who perform services on our behalf.
• To business and marketing partners for promotional purposes.
• When required by law or to protect our legal rights.
• In the event of business transfers such as mergers or acquisitions.

Third Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy or security practices. Please review their own privacy policies before providing information.

Children's Data

We do not knowingly collect personal information from children. If you believe your child has provided us with information, please contact us to request deletion.

Security and Retention of Your Information

We use reasonable safeguards to protect your information but cannot guarantee complete security. Retention periods depend on legal and operational requirements.

Your Rights

Depending on your location, you may have rights including access, deletion, correction, portability, and restriction of processing of your personal information. You can exercise these rights by contacting us.

Complaints

If you have complaints about how we process your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Users

Your personal information may be processed outside your home country. If transferred from Europe, we rely on recognized transfer mechanisms such as Standard Contractual Clauses.